July 2021
A Message from Tim DeSett, Head of North America Distribution, North America General Insurance

Summer is finally here – and with it, many new opportunities for us to partner and grow together!

This issue of TeamWorks highlights two product areas where AIG and Aon can work together to provide client solutions: Excess Casualty and Private & Non-Profit Management Liability. These are two products where AIG has been a market leader.

As part of our experience and leadership, we have unmatched data and intelligence that helped us recognize early on issues and trends many others are only now addressing. Now, we have a clear and robust appetite across all of these lines and can help our brokers and their clients keep on top of emerging risks and claims trends.

In this issue, we also spotlight and celebrate some of our recent joint successes. You will also learn of organizational updates and more about our product solutions.

We look forward to our continued engagement – updating you with regular communications like TeamWorks and – yes – getting together in person where and when it is appropriate to illustrate our commitment to you and strengthen our partnership.

Here’s to great days and accelerated growth ahead for both our organizations.

Best regards,
Head of North America Distribution
North America General Insurance
AIG PNP: Doors Are Open for a Wide Range of Risks
In a challenging management liability marketplace, AIG is primed to deliver strong and stable Private and Non-Profit (PNP) solutions across a wide range of organizations and product lines. “AIG has a long history of market leadership as a solution provider of bespoke PNP programs. That remains a great strength for us, especially as we look to grow in the middle-market space,” Will Fahey, Head of Private Non-Profit Management Liability for North America Financial Lines at AIG.  
Growth is expected across AIG’s full spectrum of management liability products, starting with AIG’s flexible “modular” primary products, including: 
  • Our recently enhanced PortfolioSelect, which can include D&O, employment practices liability, fiduciary liability, fidelity and crime; employed lawyers professional liability; and kidnap and ransom/extortion coverages, and
  • Non-For-Profit Protector, which also enables organizations to choose from directors and officers; employment practices; fiduciary liability; fidelity and crime; employed lawyers professional liability; and kidnap and ransom/extortion coverages.
AIG also has a hearty appetite for excess and Side-A risks, and can provide brokers with standalone fiduciary liability, crime, and K&R coverages solutions.
“The market is eager for AIG to reassume our long-time position as the go-to market for stable and creative PNP solutions,” Will says. “We are excited to address the needs of our customers in the private and non-profit sector with our deep and experienced team, global capabilities and claims value proposition that have worked to our clients’ advantage over decades.” 
Want to discover more about PNP and other product solutions? Visit Why AIG.
Ahead of the Curve: AIG Excess Casualty Moving Forward With Stable, Bespoke Capacity
To learn more, visit www.aig.com/whyaig-excess-casualty or contact your local Excess Casualty underwriting manager:
National and Corporate Accounts: East
Muffadal Lokhandwala
National and Corporate Accounts: West
Ryan Morris
AIG is looking to the future with a robust appetite to grow lead umbrella and mid- and high-excess placements across a broad range of industries – with capacity easily integrated and coordinated across AIG’s U.S., London and Bermuda platforms.  
“With our experience in the excess casualty market, we have unmatched data and intelligence to draw from to help our clients keep on top of emerging risks and claim trends,” says Michael Kirchgessner, Head of North America Excess Casualty at AIG. “This deep intelligence gave us the foresight to make necessary portfolio adjustments early on, ahead of the curve of the market cycle. Those adjustments are behind us, and we are now in growth mode in all of our areas including lead umbrella, excess casualty etc.”
Excess Casualty has up to $75 million in total capacity available on an individual account basis – and market-leading risk control capabilities that enable us to really understand unique and complex exposures and craft bespoke solutions. “Our risk control expertise is also why clients can be confident we can write their risk today and adapt coverage as their operations evolve and expand,” Michael adds.
In today’s volatile and evolving litigation environment, AIG also stands out for its proven abilities to handle intricate and challenging excess casualty claims. “By adapting our approach as needed to the current environment and leveraging our knowledge of specific venues and jurisdictions, we can help achieve the best possible outcomes for clients,” Michael says.
While AIG is well known for handling the most complex excess casualty accounts, we also deliver the same deep claims expertise and experience to smaller companies and their brokers with fast and easy access to coverage through the online quoting and binding of policies in AIG e-Excess.
“At AIG Excess Casualty, we stand ready to support clients’ risk throughout the tower of excess casualty limits, whether that is a standard lead or excess policy or the need for creative structures or customized coverage solutions,” Michael notes.
Aon and AIG Success Stories
Sealing a Renewal & New Business Together 
AIG and Aon in Atlanta worked together to identify and tee up this real estate sustainability leader as a target in late 2020. We jointly pitched the excess casualty business in tandem with the client’s Q1 2021 property renewal. Collaboration and communication were key, as well as coordination across AIG’s and Aon’s product and placement teams, as we worked together to write the excess casualty lead umbrella while also renewing 100 percent of the primary property and a 50 percent excess layer for this Class A office risk. A great example of building on our relationship together.
Account-Rounding, Together  
AIG in New York was approached to provide private/non-profit management liability on this payroll services account in the past, however, was not competitive on price. This year, Aon in New York was seeking additional limits for the account and we worked closely with our broker partner to land on quotes for new $5M xs $15M Excess Side A D&O and $5M xs $15M Pension Trust Liability that worked for AIG, Aon and the client. Great teamwork that made our strong Big Apple partnership even stronger.
Strong Relationships Fuels Retail Property Win
AIG and Aon in San Francisco worked together to provide an excellent multinational all risks commercial property solution for this software provider (one of multiple new lines of business we’ve added to this client’s program over the past year). This success was a direct result of the excellent Aon/AIG relationship and the easy collaboration, teamwork and communication that enables us to optimally structure a solution for the client. Now, we look forward expanding this relationship even further with new lines on our shared radar.
AIG General Insurance Organizational Updates
Global Head of Multinational Financial Lines
Jeanmarie has been named Global Head of Multinational Financial Lines. In this role, she will lead the development and execution of AIG's multinational strategy for global financial lines. She also will be responsible for portfolio management and underwriting quality, as well as executing complex multinational programs across a range of products and geographies. For the past 12 years, Jeanmarie has been instrumental in defining AIG's underwriting strategies and product innovation for Professional Liability, as Head of Professional Liability for North America Financial Lines. Before that, she was Chief Underwriting Officer for Professional Liability and held other senior underwriting roles at Catlin Group and CNA.
Head of Underwriting, North America Retail Property
Mark Maritzen has been promoted Head of Underwriting for North America Retail Property. In this role, Mark will continue to drive the profitability of Retail Property’s risk management and middle market portfolios, delivering differentiated value to retail property brokers and their clients. He will also have expanded responsibility for all Zonal Retail Property Underwriting Executives moving forward. Mark has more than 20 years of experience in the insurance industry; before joining AIG in 2019, Mark held roles of increasing responsibility as an underwriter, reinsurer and broker at Sompo International, Tokio Marine Global, Guy Carpenter, Marsh and Gerling Insurance. 
Strategic Business Leader, AIGRM®
Trevor Gallagher has been named Strategic Business Leader for AIG Risk Management (AIGRM®). He will be responsible for AIGRM’s Specialty Portfolio, which comprises Transportation, Professional Employment Organizations, Construction and Closeouts/Structured Programs. Trevor will coordinate activities within actuarial, finance, underwriting and operations, and develop strategies to develop solutions. He has more than 21 years of experience with AIG.
Strategic Business Leader, AIGRM®
David Zelickman has been named Strategic Business Leader for AIG Risk Management (AIGRM). He will be responsible for AIGRM’s Core Portfolio, which consists of all other industry group and product designs not part of the Specialty Portfolio. David will lead AIGRM U.S. Field Operations to drive consistency in underwriting, service and market-facing activities across all zones. All Casualty zonal leaders will now report to David, with a matrix reporting relationship to Trevor Gallagher for Specialty Portfolio products. David, who has more than 30 years of experience, joined AIGRM in 2018 after a career at Chubb.
Head of Terrorism and Political Violence Risk
AIG has named Edward Atkin as Head of Terrorism and Political Violence Risk for our Global Center of Excellence (COE) Lloyd’s of London syndicate 1183 managed by Talbot Underwriting Ltd. Edward brings to the role 12 years of experience in this highly specialized market. Previously, he was Senior Class Underwriter for War and Terrorism on Syndicate 1183 and before that held other underwriting roles at Talbot. He and his team joined AIG through the 2018 acquisition of Talbot.
Head of LexPro
Julia has been named Head of LexPro, an appointment that marks Lexington's entry into wholesale-only distribution of management liability for small/medium -sized enterprises (SMEs). LexPro is an extension of Lexington's commitment to align resources, risk appetite and distribution strategies to meet the needs of the evolving excess and surplus lines market. Julia has more than 15 years of experience in underwriting excellence and client service. At LexPro, she leads a team of dedicated underwriters providing SME accounts with annual revenues below $150 million with products including employment practices liability, fiduciary and crime insurance through wholesale brokers. And prior to that was Vice President and U.S. Head of Commercial D&O at Validus Specialty and before that was Vice President in the Management Solutions Group at Zurich North America.
Wholesale Distribution Leader, North America General Insurance
Ella has been appointed as Wholesale Distribution Leader for North America General Insurance. In this new role, she will work closely with wholesale brokers to deliver differentiated value for AIG's Commercial Insurance business and partner with business unit leaders across Retail, Lexington, Glatfelter, AIG Programs and Captive Solutions. She will play an important role in strengthening relationships and maximizing AIG's franchise value to improve retention and drive growth. Ella joined AIG in 2020 as National Director of Business Development for Lexington Insurance. Previously, she held executive positions at Swiss Re Corporate Solutions as Senior Vice President overseeing distribution management and sales for Swiss Re's excess and surplus lines business.
Chief Operating Officer, General Insurance Claims
David has been appointed to the newly created role of Chief Operating Officer of General Insurance Claims, based in London. In this role, he is responsible for establishing a globally consistent strategy for delivering claims services and operations. He will oversee the claims performance and claims administration teams. David returned to AIG in 2020 as Chief Claims Officer, International General Insurance. He has more than 25 years' experience, including international claims roles at AXA XL and earlier in his career at AIG and Royal & Sun Alliance.
AIG has also made several appointments to its North America Financial Lines leadership, as part of new operating structure designed to enhance AIG's value to clients and broker partners.
Our AIG Team
Our U.S. Field structure, led by our regional Zone Presidents, is the cornerstone of how we deliver our products and services to our brokers and clients. They are here to ensure we have an effective trading relationship with you. The team is reaching out regularly to your local offices and welcome your inquiries. 

Please feel free to share this newsletter within your organization.
American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange.

Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig  | Twitter: @AIGinsurance https://twitter.com/AIGinsurance | LinkedIn: http://www.linkedin.com/company/aig.

AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

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