IMPORTANT NOTE:
While you are required by General Insurance Association of Singapore (GIA) to fulfill your Continuing Professional Development (CPD) hour requirement by 31 December 2025, do note that we typically do not have product trainings in the month of December. We strongly encourage you to plan your training schedule ahead and fulfill your CPD requirements as early as possible.
How to check your CPD hours in ARCM
Click here for a step-by-step guide on how to check your CPD hours records.
Do note that your log in ID is now your GIA number.
Example: A123456 (for individual agents) or C654321-001 (for nominees).
CPD hours are credited to you in ARCM within 5 working days from the training date.
Do note that only punctual and full attendance will be awarded the CPD hours.
Quick Guides on AIG's Systems
We have created quick guides to help you around using AIG's systems, such as myAIG portal and eWay.
Click here to access the quick guides links.
Digital Trainings for Agents
Updating modules in progress.
Do note that the digital training platform will close on 20th December 2025, 12pm to facilitate our year end renewal process.
Upcoming Webex Training sessions
Title of Training
Date and Time of Training
SME Systems
14 January 2025, 2:30pm - 4:00pm
Premier Client Solutions (PCS)
15 January 2025, 3:00pm - 4:30pm
As mentioned in the first segment of the page, we do not have product trainings in the month of December.
Important Note: If you have attended the same subject before via Webex and you were awarded CPD hours for that session, you will not be credited the CPD hours for your second and subsequent attendance in the same calendar year.
Mode of Online Training
We currently use CISCO webex to facilitate our training sessions online. Prior to each training session, you will receive an email from Sender: AIG Agency Training messenger@webex.com.
You may wish to use Google Chrome as the recommended browser for Webex training.
Click here for a step-by-step guide on how to use CISCO Webex.
Additional information to help your troubleshooting when using Webex can be found below.
- https://help.webex.com/en-us/article/kwmj5eb/Join-a-Cisco-Webex-Event-(Classic)
- https://help.webex.com/en-us/WBX9000018881/Troubleshooting-Meetings
- https://help.webex.com/en-us/article/WBX12581/Webex-Audio-Troubleshooting
Click on this link https://help.webex.com/contact, and scroll to the bottom and click the “Chat” button.
Updated as of 7 January 2025
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In-Person Trainings for Agents
Upcoming In-Person Training sessions to look out for in myAIG Portal: